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Manager - Accounts Receivable

Manager - Accounts Receivable

Job ID 
Hidden (8713)
Metro Area 
Facility Name 
Denver Metro Area

More information about this job


U.S. Anesthesia Partners (USAP) is the largest single-specialty anesthesia practice in the country with over 4,000 clinical providers and associates.  By joining our team you will participate in a highly collaborative and dynamic environment.  As an organization we are mission focused on delivering the highest quality in patient care and you will be directly supporting our talented clinical team.  We extend this same commitment to quality to our associates and supply tools and resources that will ensure we win in the healthcare marketplace and support of USAP.

We are proud of our inclusive people culture that supports our associates to perform at their best.  USAP is an equal opportunity employer.  Candidates with physician services or related health care experience is a plus. We offer a competitive benefits package. 




Responsible for a portion of the overall management of the Accounts Receivable (AR) Department, which includes developing and improving operational goals of department, staffing, training, development of staff, supervising collections on delinquent accounts and for determining when the accounts should be referred to an outside agency for further collection efforts.  This position reports to the Director of the Central Business Office.


  • Manage and evaluate billing and collection operations to ensure maximum revenue results
  • Ensure productivity of billing and collection processes by developing processes and policies that follow best practice standards
  • Establish benchmarks and performance metrics for AR team and monitor progress and achievements
  • Participates in identification, development and implementation of systems to improve efficiency
  • Provide training and on-going education for all employees of AR team
  • Perform annual reviews, recommend merit increases, monitor staff’s day-to-day performance and perform coaching and counseling
  • Responsible for mentoring Team Leader’s and developing their overall skills as Team Leads. Also, provide direction and assistance to Team Leaders in running the day-to-day operations of the department
  • Develop and monitor compliance with policies and procedures for collections
  • Meet with team on a regular basis to focus on payer issues, collection techniques and other related topics
  • Monitor Accounts Receivable Manager Queue and each collector’s queue activity
  • Oversee the processing of the Collection Selection Report in all active databases on the GECB system
  • Audit delinquent accounts considered to be uncollectible; ensure maximum efforts have been taken before assigning bad credit status to account
  • Maintain constant relationship with outside collections agencies, assign accounts to agencies as needed and monitors their performance
  • Perform and/or oversee the reviews on adjustments and collections
  • Effectively monitor how accounts are worked and how the AR team communicates (both written and oral) with patients, payers, surgical offices and our physicians
  • Generate reports for the Business Office and Corporate Office on a daily, weekly and monthly basis. (i.e. Weekly-Payer Projection)
  • Responsible for daily review, completion and timely turnaround of Collection Staff payroll time sheets
  • Monitor the percentages of aged accounts
  • Perform annual reviews, recommend merit increases, monitor staff’s day-to-day performance and perform coaching and counseling
  • Responsible for maintaining adequate staffing levels in the department and interviewing job applicants
  • Maintains strictest confidentiality
  • Participate in special projects required by Director(s) of CBO
  • Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results
  • Other duties, as assigned


  • Five (5) years of Collections experience in a Healthcare environment required.
  • Three (3) years of supervisory experience required.
  • Computer experience with Microsoft Office or equivalent applications required.
  • Bachelor’s Degree in Accounting, Finance or Business Administration, or related area; or equivalent combination of education and experience.
  • Strong working knowledge of Collection Policies and Procedures.
  • In-depth knowledge of Medicare and Medicaid guidelines.
  • Thorough understanding of managed care contracts.
  • General understanding of the functions of other CBO departments.
  • Knowledge of all aspects of anesthesia and pain billing (i.e.: anesthesia calculation, reimbursement, etc)
  • Should be oriented and sensitive to patients' needs and aware of the importance of confidentiality regulations, including HIPAA.
  • Must be detailed oriented.
  • Must possess good organizational skills.
  • Possess advanced mathematical and analytical skills.
  • Excellent communication skills, both written and verbal.
  • Ability to work under pressure with effectiveness, flexibility, courtesy and tact.
  • Skill in gathering and reporting information and analyzing outcomes.
  • Ability to work effectively and independently with staff, physicians and external customers.
  • Must have a pleasant disposition and high tolerance level.
  • Ability to motivate diverse personalities.
  • Communicates well with the public.
  • Ability to read, write, and speak English

US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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